Support to help you get started on ProcessMA




How to get started with ProcessMA?

Download ProcessMA.xlam and launch it when you need ProcessMA. Also check that the file is not blocked: Right-click > 'Properties' > 'Unblock'.

You may need to set Excel's Macro Security Level to 'Medium': Go to 'Excel Options' > 'Trust Center' > 'Trust Center Setting' > 'Macro Settings' > 'Disable all macros with notification' > Restart Excel.

For eariler versions like ProcessMA32 or ProcessMA64, you will need admin/power user rights (or help from IT dept) to run the setup wizard and install ProcessMA. For ProcessMA64, ProcessMA will launch automatically with Excel. For ProcessMA32, launch ProcessMA by going to 'Start > All Programs > ProcessMA > ProcessMA'.

How to use ProcessMA?

The help file is embedded in the software. Go to 'ProcessMA' > 'Tools' > 'Help' to launch the help file. It contains information on the tools, step-by-step guides and examples on how to use ProcessMA. You can also take a look at the demo videos for Boxplot, DOE, Process Mapping, Regression, Fishbone Diagram. If you need training or further assistance, we can refer to you to our training partners.

How to activate ProcessMA?

You need to purchase a license key if you do not have one. Go to 'ProcessMA' > 'Tools' > 'Register'. In the next dialog box, enter your name, company name, email address, license key accordingly and click 'OK' to activate ProcessMA.

How to get the latest version of ProcessMA?

You need to first delete/uninstall the existing ProcessMA before you download the latest version of ProcessMA. You do not need to register ProcessMA if you have done so previously in the same computer and user profile.

How to auto-launch ProcessMA with Excel?

Go to 'Microsoft Office' > 'Excel Options' > 'Add-Ins' > 'Manage' > 'Excel Add-ins' > 'Go' > 'Browse' and select the downloaded 'ProcessMA.xlam' file and click 'OK'. For older Excel versions, try 'Tools' > 'Add-Ins'

How to check if I am using Excel 32-bit or 64-bit?

In Excel, go to 'File' > 'Help' > 'About Microsoft Excel'. For older Excel versions, try 'File' > 'Account' > 'About Excel'.




Trial period expired before 30-days

If you modified the system date on your computer, your trial period may expire earlier than it should. You may try ProcessMA on another computer or alternatively purchase a license to activate ProcessMA.

"You have reached your activation/registration limit"

This means that you may have activated ProcessMA for too many times and your license key is no longer valid.

Cannot find ProcessMA in Excel

Don't panic, let's first check if you have installed ProcessMA correctly.

  • Launch 'ProcessMA.xlam' to start ProcessMA
  • Right-click ProcessMA.xlam file > 'Properties' > 'Unblock'
  • If you are using ProcessMA32, launch ProcessMA from 'Start > All Programs > ProcessMA > ProcessMA'
  • If you are using ProcessMA64. launch Excel and ProcessMA should start automatically
  • Look for ProcessMA ribbon in Excel menu. Otherwise look for ProcessMA menu in the 'Add-ins' ribbon
Next, check that ProcessMA is not disabled with following tips:
  • 'File' > 'Options' > 'Trust Center' > 'Trust Center Setting' > 'Macro Settings' > 'Medium - Disable all macros with notification' > Restart Excel
  • 'Tools' > 'Macro' > 'Security' > 'Security Level' > 'Medium - Disable all macros with notification' > Restart Excel
  • 'File' > 'Options' > 'Add-ins' > 'Manage' > 'Disabled Items' > select 'ProcessMA' > 'Enable' > 'Close' > Restart Excel
  • 'File' > 'Options' > 'Add-ins' > 'Manage' > 'COM Add-ins' > select 'ProcessMA' > 'OK' > Restart Excel
  • 'Help' > 'About' > 'Disabled Items' > select 'ProcessMA' > Restart Excel
Visit Microsoft Library for more information.

The Help file is not working

First, locate the help file named pmaHelp.chm inside the ProcessMA folder (default location C:\Program Files\ProcessMA). Right-click on the pmaHelp.chm file, select Properties and click on the 'Unblock' button.

"Automation Error, Unspecified Error" but ProcessMA was working fine previously.

This error may be caused by Microsoft Security Patch MS12-060. To resolve, follow the steps below:

Step 1: Close Excel and start Command Prompt. For WinXP, go to Start > All Programs > Accessories, right-click on 'Command Prompt' and select 'Run as'. Enter user name 'Administrator' and password or select 'run as current user'. For WinVista/7, go to Start > All Programs > Accessories, right-click on 'Command Prompt', select 'Run As Administrator' and enter password if prompted.

Step 2: Ensure command prompt is at 'C:\Windows\system32>', otherwise, type 'cd \Windows\System32' and ENTER.

Step 3: Type 'regsvr32.exe /u C:\Windows\System32\MSCOMCTL.OCX' (32-bit) or 'regsvr32.exe /u C:\Windows\SysWOW64\MSCOMCTL.OCX' (64-bit) and hit ENTER.

Step 4: Type 'regsvr32.exe C:\Windows\System32\MSCOMCTL.OCX' (32-bit) or 'Type regsvr32.exe C:\Windows\SysWOW64\MSCOMCTL.OCX' (64-bit) and hit ENTER.

"Object library invalid or contains references to object definitions that could not be found"

This error may be caused by a Microsoft security update or office version upgrade. To resolve, follow the steps below:

Close Excel first. Open Windows Explorer, go to Tools > Folder Options > View > select Show hidden files and folders > OK. Go to folder 'C:\Documents and Settings\xxx\Application Data\Microsoft\Forms' or 'C:\Users\xxx\AppData\Roaming\Microsoft\Forms' and delete all the files with *.exd extension.



Tools In ProcessMA


Descriptive Statistics
1-Sample Z
1-Sample t
2-Sample t
Paired t
1 Proportion
2 Proportions
Chi-Square & Contigency Tables
Chi-Square Goodness of Fit
Normality Test
Generate Random Data


Fully Nested ANOVA
General Linear Model
Analysis of Means
Test of Equal Variances

Power and Sample Size

1-Sample Z
1-Sample t
2-Sample t
1 Proportion
2 Proportions
Simple Sample Size Calculator


1-Sample Sign
1-Sample Wilcoxon
2-Sample Mann-Whitney
Mood's Median Test


Regresssion (Single Predictor)
Regression (Multiple Predictors)
Binary Logistic Regression
Ordinal Logistic Regression
Nominal Logistic Regression

Gage R&R

Gage Run Chart
Gage Linearity and Bias Study
Gage R&R (Crossed)
Attribute Gage Study
Attribute Agreement Analysis

Capability Analysis

Capability Analysis (Normal)
Capability Analysis (Between/Within)
Capability Analysis (Weibull)
Capability Analysis (Binomial)
Capability Analysis (Poisson)
Sigma Calculator

Design of Experiment

Create Factorial Design
Analyze Factorial Design
Factorial Plots

Control Chart

Box-Cox Transformation
Xbar-R Chart
Xbar-S Chart
I-MR-R/S Chart
Xbar Chart
R Chart
S Chart
Zone Chart
I-MR Chart
Z-MR Chart
Individuals Chart
Moving Range Chart
P Chart
NP Chart
C Chart
U Chart
Moving Average Chart
EWMA Chart


Run Chart
Pareto Chart
Multi-Vari Cart
Pie Chart
Time Series Plot
Scatter Plot
Matrix Plot
Probability Plot

Reliability and Survival

Parametric Distribution Analysis (Right)
Nonparametric Distribution Analysis (Right)
Parametric Distribution Analysis (Arbitrary)
Nonparametric Distribution Analysis (Arbitrary)
Accelerated Life Testing
Regression with Life Data

Quality Tool

Mind Mapping
5 Whys
*Process Mapping
*Gantt Chart


Project Charter
Data Collection Plan
C&E Matrix
Value Add Analysis
Waste Analysis
Prioritizing Solutions
Pugh Matrix
Pair-wise Comparison
Fishbone Diagram (Service)
Fishbone Diagram (Manufacturing)


#ProcessMA Interactive
*Worksheet Manager
Tool Selector
#Recall Last Dialog Shortcut

# Discontinued features